Frequently Asked Questions
Find Answers To Common Questions
Which certifications does your company hold?

Our production facility complies with international standards. We hold major certifications including ISO 9001, GMP, HALAL, and KOSHER to ensure our products meet global market requirements.

How do you guarantee the quality of your products?

Quality is our lifeline. We implement a strict quality control system from raw material sourcing to final packaging. Every batch undergoes rigorous testing in our internal lab, and we provide a Certificate of Analysis (COA) for every shipment. Third-party testing (such as SGS or Eurofins) is also available upon request.

What is the core business of Qinhan Bencao Biotech?

We specialize in the R&D, production, and distribution of high-quality plant extracts, natural herbal ingredients, and active biotech compounds. Our products are widely used in the pharmaceutical, nutraceutical, cosmetic, and food & beverage industries.

Do you provide free samples for testing?

Yes, we offer free samples (usually 10g to 50g) for your quality evaluation. You would only need to cover the shipping cost or provide your courier account (DHL/FedEx/TNT).

What is your Minimum Order Quantity (MOQ)?

Our MOQ varies depending on the product value. For high-value extracts, the MOQ starts from 100g or 1kg. For standard herbal powders, the MOQ is typically 25kg (one full drum). However, we are open to discussing smaller quantities for first-time trial orders.

Can you provide customized products (OEM/ODM)?

Absolutely. We offer customized services including specific concentration ratios, customized blending, and special packaging to meet your unique formulation requirements.

How are the products packaged?

A: Our standard packaging is 25kg/Fiber Drum with two plastic bags inside. For smaller quantities or samples, we use vacuum-sealed aluminum foil bags to ensure product stability and protection from light/moisture.

What is your typical lead time and shipping method?

Most of our standard products are in stock and can be shipped within 3-5 working days after payment confirmation. We offer shipping via air courier (DHL/FedEx), air freight, or sea freight depending on the order volume and your urgency.

What documents do you provide with the shipment?

We provide a full set of commercial documents, including the Commercial Invoice, Packing List, Certificate of Analysis (COA), and any specific origin certificates or MSDS required for customs clearance in your country.

Which payment methods do you accept?

A: We accept various payment methods including T/T (Bank Transfer), Western Union, and Alibaba Trade Assurance for your security and convenience.